Introduction to FDD Analytics 

Course Description:

Over the last many years, familiarity and popularity of "building analytics" have exploded due to its ability to process a lot of data to quickly detect faults, identify problems, and assist with troubleshooting.

This introductory course is intended for anyone who wants to understand how Fault Detection & Diagnostics (FDD), or "Analytics" software and LONG's Impact-Drive Service can better supplement your team's expertise and greatly enhance the comfort, energy, and maintenance outcomes in your buildings.

Course Duration & Fee:

1.5 Hours, Online Course/Demonstration
Course Fee: Free

Course Availability:

The following list of dates are include the availability of this course through 2022. Please select the appropriate course date from the list below when registering online. 

  • January 31, 9:30AM to 11:00AM
  • March 9, 8:00AM to 9:30AM
  • April 25, 9:30AM to 11:00AM

Note: This is an online course, please fill out the form to register. Your log in credentials will be emailed to you upon registering. If you're having trouble receiving the confirmation email, check you SPAM folder or email  


According to publications, surveys, and official studies, more than 55% of building maintenance tasks are reactive, more than 40% of occupants are dissatisfied with comfort in their space, and over 80% of equipment fail for non-age-related reasons before their time. Those are some lofty challenges to overcome, which are exacerbated by tight budgets and challenges finding, keeping, and training employees in the HVAC & Controls Operations and Maintenance industry. Most facility managers and Maintenance/controls/HVAC technicians are aware that the massive amounts of data collected from building automation systems can be extremely helpful in troubleshooting or optimizing HVAC systems. But proactively sitting in front of the automation system setting up and looking at graphics, trends, and alarms to search for patterns, problems, and perfection is time consuming, and only identifies a fraction of the overall issues.
During this introductory class, you will discover the true benefits and features worth pursuing, and witness the ease of use of the Clockworks FDD tool that Long utilizes internally and makes available to our Impact-Driven Services clients.

Course Prerequisites:

  • Working knowledge of Windows OS

Course Objectives:

Upon completion of this course, the student will be able to:

  • Understand why Fault Detection & Diagnostics supports the client’s bottom line
  • See how much easier it is to balance comfort, efficiency, and equipment longevity with FDD tools.
  • Differentiate between Impact-Driven Services and Traditional Task-Based Controls Service
  • Learn how useful the dashboards and reports are in immediately prioritizing tasks and actions
  • Understand how results are quantified and verified
  • See how quickly root problems can be identified to result in timely and verified solutions

What You Will Receive:

Upon the completion of this course students will understand the benefits of using Fault Detection & Diagnostics as a part of a more impactful building and controls maintenance solution for true improvement and quicker, measurable results.