Open Options is based in Addison, TX and has been delivering global open platform access control solutions since 1997. We were among the first to embrace true open architecture in an industry that offered proprietary, closed systems that trapped users into an expensive and limiting business model. Open Options is privately owned by ACRE, LLC and is committed to a business that focuses on connecting with our partners and customers to continually ensure an unmatched user experience.
At Open Options, we are DIFFERENT because we have a long-term approach to our product, market, and channel partner development. We passionately believe in building meaningful, long-lasting relationships with our partners and working diligently to make it easy to do business with Open Options. These differences may sound commonplace, but they are what makes us better when compared to large publicly-owned corporations whose goals are solely focused on quarterly results.
DNA Fusion, our award-winning OPEN ARCHITECTURE ACCESS CONTROL PLATFORM, is the most IT-centric product on the market, connecting seamlessly with leading security systems including video management, biometrics, audio communications and many more. Our supporting products work together to provide a complete security solution.
At Open Options, we emphasize SERVICE by delivering the most connected experience in the security market, going above and beyond to connect customers with best-in-class technical capabilities and personalized services. We offer 24/7 customer support from a team of knowledgeable product support representatives who care about the customer experience. Providing unparalleled access to highly qualified resources in support of DNA Fusion, Open Options’ Connect Care reaches across four areas –technical support, platform support, professional services and training – all working together to empower our customers with what they need when they need it.